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Standard Delivery is free for all domestic orders over $300

Domestic Orders typically take 1-3 business days to ship. Please allow 1-2 days for order processing.

Same Day Delivery orders must be placed before 2PM to receive same day delivery. Please note that all local same-day orders require complete delivery instructions. Please provide your phone number at checkout to receive delivery updates.

To ensure you're getting the best and most accurate rates possible, shipping costs are calculated automatically at the checkout.

Once your order is processed, you will receive a shipping notification email that will notify you of your tracking number. Please allow 24-48 hours for the tracking to be updated.

International Orders International shipments typically take 1.5 - 3 weeks to arrive, which depends on your location and the speed of customs. Customs, duties and taxes are the responsibility of the customer and are non-refundable. Shipping costs are calculated automatically at the checkout.

Returns can be made within 7 days after you receive your order. Shipping cost will be deducted from store credit issued.

All returns must be pre-approved by Zevelyn Jean and received within seven (7) business days of authorization of the return. Zevelyn Jean must receive a returned product before store credit is issued.

Items purchased at regular price can be returned for store credit only.

SALE ITEMS ARE FINAL. No returns or exchanges allowed

If you received a defective/damaged item(s), you will be provided with a prepaid return label to mail the item(s) back to Zevelyn Jean.

All returns must have no signs of wear or damage, otherwise this will lead to the return request being denied.

All returns must be submitted through our online return form in order to be processed.

After your return is approved you will receive a prepaid return label via email.

International Returns

At this time we do not offer international returns.